Privacy Policy

Company Name: Greenrootz Media
Website:  https://greenrootmedia.in/
Contact Email: info@greenrootmedia.in

Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services. Please read this document carefully to understand your rights and our obligations.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or services.

Personal Information:

  • Full Name

  • Email Address

  • Phone Number

  • Company/Organization Name

  • Billing and Payment Information (if applicable)

  • IP Address and Location

  • Any information you voluntarily submit through forms

Non-Personal Information:

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referral URL

  • Technical information used for analytics and performance

2. How We Collect Your Information

We collect data in the following ways:

  • When you fill out a contact or inquiry form

  • When you subscribe to our newsletter

  • When you request a quote or service

  • Automatically through cookies and tracking tools

  • Via communication (email, phone, chat)

3. How We Use Your Information

Your information helps us provide a better experience and support your needs. Specifically, we may use your data to:

  • Respond to inquiries and customer service requests

  • Send service updates or newsletters (if subscribed)

  • Customize content and user experience

  • Improve our website’s functionality and performance

  • Process transactions and project communications

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (for GDPR Users)

Under the General Data Protection Regulation (GDPR), we process your personal data only when:

  • You have given explicit consent

  • It is necessary to fulfill a contract or pre-contractual measures

  • It is required to comply with legal obligations

  • It serves our legitimate business interests (e.g., improving services)

5. Cookies and Tracking Technologies

We use cookies and similar technologies (like pixels and tags) for several purposes:

  • Essential functionality of the website

  • Analytical insights via Google Analytics

  • Marketing retargeting through Facebook Pixel, Google Ads, etc.

  • User experience enhancements

You may disable cookies via your browser settings, though this may affect website functionality.

Learn more in our [Cookie Policy] (link if separate).

6. Third-Party Services and Data Sharing

We do not sell or rent your personal information.

However, we may share it with trusted third parties that assist in our operations, including:

  • Payment processors (e.g., Stripe, Razorpay)

  • CRM and email platforms (e.g., Mailchimp, Zoho, Brevo)

  • Analytics providers (e.g., Google Analytics)

  • Hosting providers and domain registrars

All third-party partners comply with standard data protection regulations and only use data to perform their intended function.

7. Data Storage & Retention

Your personal information is stored on secure servers with encryption, firewalls, and regular backups. We retain data:

  • As long as it is needed to fulfill the purposes listed

  • As required by law or financial records

  • Until you request deletion or opt-out

8. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Withdraw consent at any time (for marketing or data usage)

  • File a complaint with your local data protection authority

To exercise your rights, contact us at: [your@email.com]

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

10. Data Transfers

If you are located outside of [Your Country], please note that your information may be transferred to — and processed in — countries where data protection laws may differ. We take all reasonable steps to ensure adequate data protection compliance.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of those external sites. We encourage you to read their privacy policies before submitting any data.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page with a revised “Effective Date.” We encourage you to review this policy regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: [your@email.com]
🌐 Website: [https://yourdomain.com]

✅ Next Steps:

Replace the placeholders:

  • Company Name: Greenrootz Media
  • Website:  https://greenrootmedia.in
  • Contact Email: info@greenrootmedia.in
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